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PHONE NUMBER LOOKUP

CallCheck.com Privacy Policy

Last Updated: July 10, 2026

CallCheck.com (“we”, “our”, or “us”) understands that privacy is important to our users. This Privacy Policy describes our practices regarding the collection, use, sharing, and protection of your personal data for the website located at www.callcheck.com (the “Website”) and the phone number lookup services that we offer on the Website (the “Services”) (the Website and Services together, the “Properties”). This Privacy Policy also tells you about the rights and choices you have with respect to your personal data, how you can assert those rights, and how you can contact us to get answers to your questions.

This Privacy Policy discusses our personal data processing practices with respect to individuals who visit our Website and/or use our Services to obtain reports. Our reports include information associated with phone numbers, business listings, commercial records, public directories, government records, spam or fraud-prevention signals, and other information used to verify phone numbers and generate information about them. These reports are only intended to include information concerning business entities, and not personal data relating to individual data subjects. When generating reports, we take measures to suppress information relating to a personal or household phone number, a sole proprietor, or another natural person associated with a number. To the extent that we process such information in the context of the Services, we will treat it as personal data to the extent required by applicable law and apply the rights and safeguards described in this Privacy Policy.

Please note that our privacy practices are subject to the applicable laws of the regions in which we operate. Accordingly, some additional region-specific terms will only apply to individuals in those locations, or as required by applicable laws.

For more information about how users with disabilities can access this Privacy Policy in an alternative format, please email us at support@callcheck.com with the subject line “Disability Access.”

BY USING OR ACCESSING THE PROPERTIES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR POLICIES OR PRACTICES, YOU SHOULD NOT USE OR ACCESS THE PROPERTIES OR PROVIDE US WITH ANY PERSONAL DATA.

The following links will take you directly to the corresponding sections of this Privacy Policy:

  1. Personal data we collect from you
  2. How we collect your personal data
  3. How we use your personal data
  4. How we disclose or share your personal data
  5. Links to other sites and services
  6. Targeted advertising
  7. How we protect your personal data
  8. Data retention
  9. Children’s privacy
  10. Your choices
  11. Cross-border data transfers
  12. Canadian privacy rights
  13. Australian privacy rights
  14. United Kingdom privacy rights
  15. Changes to this policy
  16. Contacting us

1. Personal data we collect from you

Personal Data and Anonymized Data

This Privacy Policy applies to the personal data that we obtain in various contexts. We use the term “personal data” – also called “personal information” or “personally identifiable information” in the laws of some jurisdictions – to refer to information that reasonably identifies, relates to, describes, or can be associated with you.

Personal data does not include data that is anonymized or that otherwise cannot reasonably be related back to a specific person (“anonymized data”). Because anonymized data is not considered personal data, we may collect, use, and disclose this data for any purpose permitted by law. However, in some instances, we may combine anonymized data with personal data, and if we do, the combined information will be treated by us as personal data to the extent that it is capable of personally identifying you.

The following are the categories and types of personal data that we or our third-party partners may collect from or about you, depending on how you interact with the Properties:

  • Identifiers and contact information, such as your name, email address, and account username;
  • Commercial information, such as your payment card information (processed securely by third-party payment processors) and records of your purchases;
  • Geolocation or other information that permits us to determine your location;
  • Device and online identifiers and related information, including internet protocol (IP) address, mobile ad identifiers, data collected from cookies, beacons, and pixel tags, and similar unique identifiers;
  • Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website, application, mobile app, or advertisement;
  • Inferences about your internet activity; and
  • Any other personal data that you voluntarily provide us.

We also collect phone numbers from our customers to provide phone number lookup and report information, such as public or third-party business listing information associated with a number, risk or spam indicators, fraud-prevention signals, and suppression or removal request information. Reports are only intended to include information about business entities, and we make efforts to suppress the personal data of individual data subjects. If you believe that a report contains your personal data, you may submit a request to remove and suppress that data from our Services through our Remove My Information Form, as discussed in the section below titled Your Choices . If you need further assistance, you may also reach out to us via the information in the section below titled Contacting Us.

2. How we collect your personal data

We collect personal data that you provide to us directly. This may include, but is not limited to:

  • Information you provide when you contact us via email or text message, or through other Internet-enabled communications;
  • Information you provide when you use our chat function;
  • Information you provide when you create an account;
  • Content that you post to the Properties;
  • Details relating to transactions that you carry out through our Properties, including any orders that you ask us to fulfill, and any payment or other financial information you provide to us relating to such orders;
  • Your search queries on the Properties;
  • Any other information that you provide us on or through the Properties.

We also collect personal data about you automatically. When you visit our Properties or interact with our advertisements, we or third parties we work with may automatically collect certain information using technologies such as cookies and other tracking technologies described below:

Cookies and Similar Technology

"Cookies" are pieces of information that may be placed on your computer by a website for the purpose of collecting data to facilitate and enhance your communication and interaction with that website. Such data may include, for example, the address of the websites you visited before and after you visited our Website, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Website you visited and what links you clicked on, the region where your device is located, and geographic information based on your IP data. We may store some information on your device or device hard drive as a cookie or similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data related to usage of the Website. We may also use cookies to customize your visit to the Website and for other purposes to make your visit more convenient or to enable us to enhance the Properties.

Clickstream data

As you use the Internet, a trail of electronic information is left at each website you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Website. We may collect and use clickstream data as a form of aggregate information to anonymously determine how much time visitors spend on each page of our Website, how visitors navigate throughout the Website, and how we may tailor our web pages to better meet the needs of visitors. This information will be used to improve our Properties.

Analytics

We may work with third-party vendors who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Properties and other Services. One such provider is Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies to help analyze how users use the Website. The information generated by these cookies about your use (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Website, compiling reports on activity for its staff, and providing other services relating to web page activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. You may refuse the use of cookies by selecting the appropriate settings in your browser. By using the Website and accepting cookies, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please refer to the currently available opt-outs for Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/. You may obtain additional information about Google Analytics by visiting the section titled “How Google uses information from sites or apps that use our services,” located at www.google.com/policies/privacy/partners/.

From other sources

We may obtain information about you from other sources, such as data analytics providers, marketing or advertising vendors, fraud prevention vendors, vendors that provide other services on our behalf, or publicly available sources.

3. How we use your personal data

We collect and use personal data for the following purposes:

  • To communicate with you, which may include: contacting you about and providing you with our Services; responding to your direct inquiries, requests, issues or feedback, and providing customer service; and adding you to our mailing lists and sending you emails from time to time;
  • To provide our products and services, which may include: operating the Properties, and providing you with any specific services that you have requested; creating, maintaining, and otherwise managing your account; and fulfilling your orders and/or completing the transactions you have requested, processing your payments, and providing receipts and order updates;
  • To generate phone number lookup reports, which may include: receiving phone numbers submitted for lookup; obtaining, matching, and verifying information from public sources and third-party partners; generating risk, spam, fraud, commercial-footprint, and verification indicators; displaying business or phone-number report information; and processing suppression or removal requests;
  • For marketing and promotional purposes, which may include: marketing our goods and services, or the goods and services of our affiliates, business partners, and other third parties; and providing you with advertising for products and services that may be of interest to you;
  • For analytics and personalization, which may include: conducting research to improve our services and product offerings or those of our affiliates and business partners; understanding how you interact with our Properties to improve our Properties and marketing campaigns; and personalizing your experience to save you time when you visit our Properties and to customize the marketing and advertising that we show you;
  • For security and fraud prevention, which may include: helping maintain the safety, security, and integrity of our Properties, databases and other technology assets, and business; detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity and prosecuting those responsible for that activity; investigating suspected fraud, harassment, or other violations of any law, rule, or regulation, or the policies for our Properties;
  • To comply with legal obligations, which may include: establishing or exercising our rights and defending against legal claims; responding to law enforcement requests and as required by applicable law, court order, legal process, or governmental regulation; acting in connection with a bankruptcy proceeding or the sale, merger, or change of control of our company or the division responsible for the services with which your information is associated;
  • For any additional purposes that you specifically consent to.

4. How we disclose or share your personal data

In addition to using your personal data ourselves for the reasons stated above (and as otherwise mentioned in this Privacy Policy), we may disclose your personal data to our affiliates and other parties in the following instances:

Service providers

We may share your personal data with third-party service providers who may use your information to provide us with services including, but not limited to: website hosting, certain data analytics services, infrastructure provision, information technology services, customer service, email delivery services, payment processing, auditing, and anti-fraud monitoring. These service providers may have access to personal data that is necessary to perform their functions, but they may only use that personal data to perform services for us. They are not authorized by us to use the information for their own benefit. Some of our service providers and the servers on which they store your data may be located in other jurisdictions, including the United States. When a service provider located outside your country of residence collects, uses, or receives personal data on our behalf, that information is subject to the laws of the jurisdiction in which the service provider is located. Please see the section titled Cross-Border Data Transfers below for more information.

Corporate affiliates

We may share personal data with our corporate affiliates and subsidiaries, who process personal data on our behalf, where necessary to provide a product or service that you have requested, or in other circumstances with your consent or as permitted or required by law.

Business and advertising partners

We may share your personal data with third parties who partner with us to promote products and services, provide marketing and advertisements, conduct data analytics, or use the data for other commercial purposes. We do not control how these third parties use and share your personal data once they receive it. You will need to contact such third parties directly for information about their privacy practices or to exercise any rights you may have (including if you would like to opt-out of marketing messages).

Legal compliance and to defend our rights

We may disclose personal data and other information as we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you, or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Business transfers

We may share your personal data and other information with third parties in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of the Company, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which the assets transferred may include information about the users of our Properties.

Please note that if you specifically consent to additional uses of your personal data, we may use your personal data in a manner consistent with that consent.

5. Links to other sites and services

We may create links to other websites that we think may be of interest to you, such as providers of various products and services. We may also provide links that allow you to send or forward a post from our Properties through or to third-party social media sites, or other means of electronic communication, such as an email or text messaging service. We do not endorse any other websites, providers, or services by providing such links, and this Privacy Policy applies only to your use of our Properties. We are not responsible for the privacy policies of any websites and services we link to on our Properties, and you should read the privacy policies of each site you visit to determine what data that site may collect about you.

6. Targeted advertising

We may ourselves, or with third-party vendors, use your information to deliver targeted advertising to you when you visit our Properties or other websites. Cookies, clickstream data, and other similar technologies described below may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement to appear on other websites you view with information on that product. This form of advertising, sometimes called “interest-based advertising,” “online behavioral advertising,” or “cross-context behavioral advertising,” enables us and our vendors to know about your interests in connection with the delivery of a specific ad. We believe that such advertising is helpful because it allows you to see advertisements that are relevant to your interests.

If you would like to opt out of these targeted advertisements, please follow the opt-out process described in the section titled Your Choices below.

We may use your information to help us, or our third-party vendors, determine if you have interacted with our Properties across multiple devices and to match such devices. To accomplish this, we may rely on information (including demographic, geographic and interest-based data) from third parties such as data vendors, pursuant to their own privacy policies, or we may use information we collect in conjunction with such third-party data. Based on this data, we may then display targeted advertisements across devices that we believe are associated with each other, and may further provide services to our advertisers to better enable cross-device targeting and analysis. To opt-out of or restrict our use of certain cross-device data, please see the section titled Your Choices below.

7. How we protect your personal data

Personal data is maintained on our servers or those of our vendors, and is accessible by authorized employees, independent contractors, representatives, and agents as necessary for the purposes described in this Privacy Policy. We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and protect the confidentiality, integrity, availability, and resilience of personal data. However, no method of safeguarding information is completely secure, and we cannot guarantee that our safeguards will be effective or sufficient. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us of the problem by using the information in the section below titled Contacting Us.

8. Data retention

We retain your personal data for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide and improve the Properties, maintain accounts, respond to inquiries, process transactions, provide phone number lookup reports, maintain suppression or removal records, comply with legal obligations, resolve disputes, enforce our agreements, and protect the security and integrity of our systems. The criteria we use to determine retention periods include the type and sensitivity of the personal data, the purpose for which it was collected, whether it is needed to provide the Properties or maintain accurate suppression records, applicable legal limitation periods, legal and regulatory requirements, security and fraud-prevention needs, and whether we can achieve the relevant purpose through anonymized data. Even if we delete some or all of your information, we may continue to retain and use anonymized data or any other data that constitutes non-personal data. While deletion is pending, we may securely store your personal data in backup archives in accordance with our routine data backup procedures, and if we do so, your data will be securely stored and isolated from any further processing until deletion is possible.

9. Children’s privacy

Our Properties are intended for users ages 18 and over, and we do not knowingly collect personal data from children under the age of 18. When we become aware that personal data (or other information that is protected under applicable law) from a child under 18 has been collected, we will use all reasonable efforts to delete such information from our databases.

10. Your choices

Consistent with applicable law, you may exercise the choices described in this section regarding your personal data and communications from us. You may also have certain additional rights available depending on laws in your state or country of residence, as described further below in the Privacy Policy.

Remove my information

If you want to have information or records about your business removed from our Website, you may submit a request via our Remove My Information form. Although your request will be processed immediately, there may be a delay of up to 48 hours to complete your request due to browser caching. Please note that your request extends only to our Properties, and will not cause your information to be removed from any databases from which we have obtained your information.

Cookies and tracking technologies

If you would like to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. By deleting our cookies or disabling future cookies, you may not be able to access certain areas or features of our Properties or some of their functionality may be affected. Note that cookie-based opt-outs must be performed on each device and browser on which you wish to opt out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. Be advised that cookie-based opt-outs are not effective on some mobile services.

Targeted advertising

You may opt out of receiving targeted ads from certain data and advertising partners that participate in certain industry self-regulatory programs. The DAA provides a website at www.aboutads.info/consumers with information about how to opt out of targeted advertising from some or all of the DAA’s participating companies. Please note that by opting out, you will continue to see generic advertising that is not tailored to your specific interests and activities. In the event that we perform cross-device matching (as described above), once you have opted out on one device (“Opted-Out Device”), we will not use any new data from the Opted-Out Device to identify you on another device for targeted advertising purposes, and we will not use data from another device for targeted advertising purposes on the Opted-Out Device.

For targeted advertisements delivered through mobile apps, users may opt out of certain ads or reset advertising identifiers via their device settings. To learn how to limit ad tracking or to reset the advertising identifier on your iOS and Android device, visit the following links:

You can also install the DAA’s AppChoices app on your device to opt out of targeted advertising by certain providers, and to select system-level advertising preferences on your device (such as “Limit Ad Tracking” on Apple devices, or “Opt-out of Interest-based ads” on Android devices).

Finally, the NAI provides information about how to opt out of targeted advertising on your web browser, mobile device, and smart TV or streaming device. For more information on how to opt out of targeted advertising in these different environments, visit the following links:

11. Cross-border data transfers

Our servers and those of our service providers are located in the United States. If you are located outside the United States, your personal data will be transferred to, stored, and processed in the United States and potentially in other jurisdictions where our service providers maintain facilities. Your personal data will be subject to the laws of the foreign jurisdiction in which it is held, and may be accessible to the courts, law enforcement, and national security authorities of that jurisdiction pursuant to lawful orders and the laws of that jurisdiction. For information about our policies and practices regarding the transfer of personal data or the use of service providers located outside of your country of residence, or for any questions about this topic, you may contact our Privacy Officer identified in the section below titled Contacting Us .

12. Canadian privacy rights

If you are located in Canada, you may have the following rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec’s Act respecting the protection of personal information in the private sector (as amended by Law 25), Alberta’s Personal Information Protection Act, or British Columbia’s Personal Information Protection Act, as applicable:

  • Right of Access. You have the right to request confirmation of the existence of personal data we hold about you, information about how it has been used and disclosed, and access to that information. Access will be provided within 30 days of your request, subject to limited exceptions permitted by law.
  • Right to Rectification. You have the right to request that inaccurate or incomplete personal data held by us be corrected.
  • Right to Withdraw Consent. Subject to legal or contractual restrictions and upon reasonable notice, you may withdraw your consent to our collection, use, or disclosure of your personal data at any time. Please note that withdrawal of consent may affect our ability to provide certain Services to you. We will inform you of the implications of withdrawing consent upon receiving your request.
  • Right to Erasure and De-indexing (Quebec). If you are a Quebec resident, you have the right to request the deletion of your personal data when the purpose of its collection has been achieved, subject to applicable legal retention requirements. You also have the right to request that any hyperlink attached to your name that provides access to information through a technological means be de-indexed, where the dissemination of that information contravenes the law or a court order.
  • Right to Data Portability (Quebec). If you are a Quebec resident, you have the right to receive your personal data in a structured, commonly used technological format, or to have it communicated to another organization at your request, where technically feasible.
  • Right to Information on Automated Decision-Making (Quebec). Where we use your personal data to render a decision based exclusively on automated processing, you have the right to be informed of: (a) the fact that the decision was made exclusively by automated means; (b) the personal data used to render the decision; (c) the reasons and principal factors that led to the decision; and (d) your right to have the personal data used to render the decision corrected.
  • Right to Challenge Compliance. You have the right to challenge our compliance with applicable Canadian privacy legislation. Every complaint will be investigated, and we will respond within a reasonable time. If you are not satisfied with our response, you may file a complaint with:
    • The Office of the Privacy Commissioner of Canada (for matters under PIPEDA) at www.priv.gc.ca
    • The Commission d’accès à l’information du Québec (for matters under Quebec’s Act) at www.cai.gouv.qc.ca
    • The Office of the Information and Privacy Commissioner of Alberta at www.oipc.ab.ca
    • The Office of the Information and Privacy Commissioner of British Columbia at www.oipc.bc.ca

To exercise any of the above rights, including to challenge our compliance with applicable Canadian privacy legislation, please contact our Privacy Officer by using the information in the section titled Contacting Us below. We will respond to your request within 30 days.

13. Australian privacy rights

If you are located in Australia, the following additional information may apply to you under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  • Access and Correction. You have the right to request access to the personal data we hold about you, and to request correction of any personal data that is inaccurate, out of date, incomplete, irrelevant, or misleading.
  • Complaints. If you believe we have breached the Australian Privacy Principles or an applicable registered APP code, you may lodge a complaint with us. To make a complaint, please contact our Privacy Officer using the details set out in the Contacting Us section of this Privacy Policy. We will acknowledge your complaint within 7 days and investigate it promptly. We will provide you with a written response within 30 days, setting out our findings and any steps we propose to take. If you are not satisfied with our response, or if we do not respond within 30 days, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

14. United Kingdom privacy rights

IF YOU ARE SITUATED IN THE UNITED KINGDOM, THIS SECTION APPLIES TO OUR COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL DATA AND ADDITIONAL RIGHTS YOU HAVE UNDER APPLICABLE LAW.

References to the “UK GDPR” throughout this section refer to the UK Data Protection Act 2018 and the General Data Protection Regulation as it forms part of the law of England and Wales, Scotland, and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018.

CallCheck.com is the data controller of all personal data collected through our Properties. To contact us, please see the section of the Privacy Policy below titled Contacting Us.

Legal Basis

We will only process your personal data, as that term is defined under the UK GDPR, when the law allows us to. Our lawful bases for processing your personal data are as follows:

Providing customer service and responding to your direct inquiries

  • Performance of our contract with customers
  • Legitimate interests (we have an interest in maintaining a positive customer relationship)

Operating our Properties and managing your account

  • Performance of our contract with customers
  • Legitimate interests (we have an interest in maintaining our Website and providing our Services to customers)

Fulfilling your orders and completing your transactions

  • Performance of our contract with customers

Conducting analytics to improve our Properties

  • Legitimate interests (we have an interest in making sure that our Website and Services function properly and optimally)

Sending marketing or promotional messages to existing customers

  • Legitimate interests (we have an interest in marketing our products and services to customers with whom we have an existing relationship, subject to the customer’s right to opt out)

Targeted advertising

  • Consent

Security and fraud prevention

  • Compliance with legal obligations
  • Legitimate interests (we have an interest in preventing and detecting security incidents, and protecting our Properties from malicious, deceptive, fraudulent, or illegal activity)

Providing phone number lookup reports and displaying report information

  • Performance of our contract with customers
  • Legitimate interests (we have an interest in helping users evaluate spam, fraud, and trust signals associated with phone numbers and verified business listings, while limiting publication of personal or household information)

Obtaining, matching, and verifying report information from public sources and third-party partners

  • Legitimate interests (we have an interest in maintaining accurate, useful, and current phone number and business-listing reports, and in reducing misidentification risks)

Generating risk, spam, fraud, commercial-footprint, and verification indicators

  • Legitimate interests (we have an interest in detecting and communicating phone number risk and trust signals, and protecting customers from malicious, deceptive, fraudulent, or unwanted activity)

Processing removal, suppression, objection, and other privacy-rights requests

  • Compliance with legal obligations
  • Legitimate interests (we have an interest in honoring privacy requests, keeping reports accurate and up to date, removing personal data from our reports, preventing re-publication of suppressed information, and maintaining records needed to demonstrate compliance)

Where we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. For example, account credentials, contact details, payment information, and search queries may be necessary for us to create or manage your account, process your payment, provide the services you request, or fulfill your order. Marketing preferences, optional inquiry content, and non-essential cookie or advertising choices are generally voluntary, but declining to provide them may limit the communications, personalization, or advertising features available to you.

If we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time by updating your cookie preferences on our Website, or otherwise contacting us using the details in the section below titled Contacting Us.

Collection of personal data from third-party sources

We may obtain personal data and other information about you from public sources and through our third-party partners who help us provide our products and services to you.

Data Transfer

We may transfer personal data from the UK to the USA and other countries, some of which have not been determined by the UK Secretary of State to provide an adequate level of data protection. Where required by applicable law, we may rely on appropriate safeguards for those transfers, such as the International Data Transfer Agreement, the UK Addendum to the European Commission’s Standard Contractual Clauses, or other transfer mechanisms permitted under the UK GDPR. You may contact us using the details in the section below titled Contacting Us to request more information about the safeguards we use.

Use of your personal data for marketing purposes

We may use your personal data for marketing purposes, including to form a view on what we think may be of interest to you, and to decide which products, services, and offers may be relevant for you. Where permitted by applicable law, if you are an existing customer, we may rely on our legitimate interests to send marketing or promotional messages to you, subject to your right to opt out. Where consent is required, including for certain electronic marketing, targeted advertising, or non-essential cookies, we will seek your consent, and you may withdraw that consent at any time.

Automatic Decision-Making and Profiling

We do not currently make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects concerning you.

Data Subject Rights

If you are situated in the UK, under the UK GDPR, as a data subject, you have the right to:

  • Request access to your personal data. Commonly known as a “data subject access request,” this enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below); where we may have processed your information unlawfully; or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your erasure request for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Object to the processing of your personal data. You may object where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes, and we will stop processing your personal data for that purpose if you object. In other cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which is processed based on your consent or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Lodge a complaint with the UK Information Commissioner’s Office. If you are situated in the UK and have any complaints regarding our privacy practices, you have the right to make a complaint at any time to the UK Information Commissioner’s Office (“ICO”) at www.ico.org.uk. You may contact us first so that we can try to resolve your concern, but you are not required to do so before contacting the ICO.

To exercise your rights under the UK GDPR or to submit a complaint regarding our privacy practices, please contact us using the details in the section below titled Contacting Us. Please note that in order for you to assert your data subject rights, we may need to verify your identity. This is a security measure to ensure that your personal data is not wrongfully modified or deleted, or disclosed to any person who has no right to receive it. In order to verify your identity, we may need to gather more personal data from you than we currently have.

15. Changes to this policy

We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time, provided that any such modifications will only be applied prospectively. We encourage you to periodically review the Website for the latest information on our privacy practices. Your continued use of the Properties following the posting of any changes to this Privacy Policy means you accept such changes. If we make a material change to this Privacy Policy or our privacy practices and believe that such changes will affect your personal data, we will take reasonable electronic measures to notify you of such changes and provide a reasonable opportunity for you to opt out of any further materially different collection, processing, or transfer of previously collected personal data under the changed policy. The process by which we notify you of material changes may include email or a pop-up notification on the Website, depending on how you interact with us.

16. Contacting us

If you have any questions about our privacy or security practices, or if you wish to make a complaint about our privacy practices, you can message our Privacy Officer at support@callcheck.com with the phrase “Privacy Notice” in the subject line of your email. You may also call us at 1-866-222-7342.